BT and EE join forces
You might have heard in the news that BT has joined forces with EE. We’re bringing together BT, one of the UK’s leading communications services providers, with EE, the UK’s biggest superfast, super-reliable 4G mobile network.*
Our research shows that UK employees spend more than 42% of their working week away from their desks.** That’s why we’ve brought BT and EE together. We’ll aim to bring you the best possible connection we can – in the office, out of the office, or on the move. To help keep you connected, wherever you are and whatever you need to do.
We’re excited about the new possibilities we can create by bringing EE together with BT. There are going to be big benefits from joining our technology and services together. And we’re looking forward to sharing them with you.
What does BT and EE joining forces mean to BT’s offer to the market?
Nothing is going to change straightaway for BT or EE customers. Their contracts will stay the same. Over time we'll be able to develop great new products and services using the strengths of both companies.
Do I have to do anything?
No. Your current BT and EE contract and services all stay the same and we’ll continue to support you as we do today.
What happens to my current BT /EE contracts?
There’s no change. Your BT and/or EE contracts and Terms and Conditions will stay the same.
What happens to my billing?
There’s no change. You will continue to be billed for your BT and/or EE services as normal.
Who do I call if I need to speak to customers services?
There’s no change. Your service arrangements will remain the same for your BT and/or EE service. You should continue to contact your customer service teams in the same way.
Will there be any changes to my BT Mobile service?
BT Mobile customers already use the EE network via an MVNO agreement and that will not change and your BT Mobile service will continue to operate as normal.
Are there new services that are now available to me?
We have just completed the deal and are now developing new services and propositions that will combine everything that's great about fixed with everything that's great about mobile to deliver better value to you and a better experience for your users. We’ll be sure to keep you updated.
Customers can pre-register their interest by clicking on the register your interest link at the bottom of this page.
If you’re interested in finding out more about BT and EE’s combined capabilities and what we can do to meet the needs of your business fill in the short form at the link below and we’ll contact you shortly to discuss.
Things you need to know
*Mobile only. Limited 4G and Double Speed coverage, see ee.co.uk/coverage Speeds depend on location and number of users. Compatible device required. Other terms apply, see ee.co.uk. Fastest and Most Reliable network: based on RootMetrics® UK RootScore® Report for mobile performance as tested on best available plans and devices on 4 mobile networks across all available network types (Jan – Jun 2015).
The RootMetrics award is not an endorsement of EE. See rootmetrics.co.uk for details. EE voted.
**The State of Business Communications, BT Research, 2014.