view map Livingston, West Lothian EH54 7DN We also cover these areas: South Scotland

Practical Telecoms Ltd

Stadium House, 3rd Floor, Alderstone Road

West Lothian, Livingston

EH54 7DN

Livingston, West Lothian EH54 7DN view map We also cover these areas: South Scotland

Practical Telecoms Ltd

Stadium House, 3rd Floor, Alderstone Road

West Lothian, Livingston

EH54 7DN

Tel: 0150 642 6100 (Monday to Friday 8-6 excluding bank holidays)

 

All the products and services that your business needs, from local people who take
the time to understand what makes your business tick.

 

 

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About us

Following a successful career with BT, David Hodge set up Practical Telecoms Ltd in 2015 along with partner Marie Hodge.

Their Livingston-based team comprises specialists in mobile, phone systems, (traditional and cloud based) and data.

‘Being a small business ourselves we are part of the local business community and understand their aspirations.’ explained David. ‘By working with BT we are also part of a large global business with access to their resources to help our customers realise their business goals’

Businesses we’ve helped

Ayrshire: chain of butchers

Pollok Williamson runs a small chain of high-quality butcher’s shops in Ayrshire.

As well as needing a phone system covering all of their shops, the company were also experiencing a spot of broadband bother. They were using broadband from another supplier, which was underperforming.  Pollok Williamson relies on being able to link the scales in each shop to high-performing broadband for monitoring purposes. Increasingly, they are also taking orders over the internet.  

We put together a full voice solution: EFM (leased line) circuits across their sites, BT SIP Trunks, and an Avaya IP Office phone system. This full solution gave Pollok Williamson the connectivity and resilience they need to be able to operate more efficiently.

As well as the below par broadband, they were also using their supplier for their phone lines so we went the whole hog on the one-stop-shop angle by sorting out their phone lines, too.  

Pollok Williamson is now future-proofed with a more efficient and reliable telecommunications system, rich in support features; and they no longer suffer from a multiple invoice headache thanks to the BT One Bill.