Included as standard

24/7 help and support

You can report and track faults easily online 24/7/365 or over the phone.

Calling features

All of our lines come with features that turn them into more than just a phone line.

Value and standard phone lines include:

  • BT Answer 1571
  • BT 1471

 

Why BT Business

Unlimited UK calls for just £10 a month
With over 900k customers, more businesses trust us with their communications
24/7/365 online fault reporting and service status for your area
1000’s of business lines come back to us each month

Important price changes

Just so that you know ...

We're changing some of our prices from 1st March 2017. Find out what's changing below ...

Things you need to know

Terms, conditions, and legal stuff

Call plans, packages and charges

Call Essentials

100 minutes of free calls to UK landlines on every line every month (the free minutes don’t apply to a value phone line)

Includes calls of up to 60 minutes to fixed UK (01, 02, 03, 05 - where charged at G21 rates) and 0800 numbers, and calls from Northern Ireland to fixed destinations in the Republic of Ireland. Plus UK fixed to UK mainland mobile calls (excludes calls to specialized numbers and some other rates)

Check the BT Price List to see which lines and services you can include in the Call Plan.

If you're on an existing call plan, adding this package may replace any benefits that come with your current plan. We'll call you to confirm and take you through your options after you have placed your order. See the BT Price list for details of your current call package.

Unlimited call package

Call are free for up to an hour. If your call lasts longer than an hour then you pay by the minute. Simply hang up the call and call back within each hour

You'll find the call rates to UK landlines, mobiles and international destinations in the BT Price List.  

If you end your call package within the minimum period, you’ll have to pay a charge for finishing early. The charge is equal to 50% of the outstanding monthly charges from when you finish the call package to the end of the minimum period

International direct dial call package

If you end your call package within the minimum period, you’ll have to pay a charge for finishing early. The charge is equal to 50% of the outstanding monthly charges from when you finish the call package to the end of the minimum period.

Call charges

Any calls you make that are not covered by our call packages, or are on lines with no calls packages are charged on a pence per minute basis,  take a look at our table of call charges.

Priority fault repair scheme for SME customers

If you’re registered as chronically sick or disabled under the CSDPA Act 1970, and you’re the BT account holder in a business with less than 10 employees, you may be eligible for priority fault repair if you have a fault on your phone line or Featureline.

You need to complete an application form signed by a healthcare professional.

Download our leaflet to find out more.

Contact us

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    0800 028 2075

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