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Our original broadband with all the essentials needed to run your business, from round the clock customer support to free Guest Wi-Fi.
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Included with Broadband Essential
Power up your wi-fi with the BT Business Smart Hub.
Our latest hub gives you the UK’s most powerful business wi-fi signal vs major UK broadband providers. It’s built for business, and keeps you connected with faster wi-fi speeds around your workplace than ever before.
More about Smart Hub
You can change Broadband Essential to any of our superior services available in your area, anytime you want. Get in touch – we’ll be happy to help.
So if fibre broadband becomes available at your address, for example, you can upgrade to Superfast.
Upgrades are subject to standard BT terms & conditions.
A static IP address is vital if you run a server, a website or FTP hosting.
Because it’s unique and does not change, a static IP address will allow you to:
- Connect to your computer from anywhere in the world
- Run your own email server (and associate it with your domain name)
- Point domain names to your servers and equipment
- Set up your own secure Virtual Private Network
- Run your own website and FTP server
- Run CCTV off your network
1 static IP address: £5.50/month
5 static IP addresses: £11.00/month
Trusted by small businesses worldwide, Mozy Backup automatically keeps your vital information safe in high security data centres. So you won’t lose any data to viruses, floods, fires or theft. Simply choose the storage amount you need when you order business broadband.
BT Device Protection by Symantec guards your devices against cyber-attacks. Protecting your data – all day, every day. It’s quick to set up, easy to manage, and can cover PCs, laptops, Macs and mobiles. Giving you priceless protection for your business.
More about Device Protection
Things you need to know
Terms, conditions and legal stuff
Information on terms, compensation scheme, and legal stuff for you to download
BT Business Broadband terms can be found at www.bt.com/terms under the Broadband and Internet Services dropdown in the menu.
Prices exclude VAT of 20%.
UK’s largest wi-fi network
You can get onto our wi-fi as long as you're in one of our wi-fi hotspots and your device has wireless internet.
Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. This will not apply where you are using 4G Assure either by choice or beyond its back up function. For more information visit business.bt.com/terms under the Broadband and Internet Services section for more details.
BT Business Smart Hub
Our Business Smart Hub has been tested against the following major broadband providers: Virgin Media, TalkTalk, Vodafone, XLN & Zen. Test results are based on the current competitor hub offering at the time of testing in June 2017.
All of our Essential and Enhanced bundles come with Prompt Care service as standard.
This means that in the unlikely event that you have a problem, if you report it before 9pm we’ll aim to fix it by the end of the next working day, Monday to Saturday.
See our terms and conditions.
Fast fixes on faults
Prompt Care: We aim to fix faults reported before 21.00 Monday-Saturday or any time on Sundays or on public holidays by 23.59 on the next weekday (or Saturday). This is covered by the broadband Customer Service Compensation Scheme. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband line that experienced the fault. Exclusions apply. Full terms for the Customer Service Compensation Scheme can be found at www.bt.com/terms under the Broadband and Internet Services section.
The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times.
Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether wi-fi is being used.
It can take up to 10 days for your line to settle at its maximum stable speed.
Our commitment to broadband speed
We’ve signed up to Ofcom’s Voluntary Code of Practice (Business) for Better Broadband Speed Information.
We aim to provide you with the fastest speed available on your line – and offer a minimum guaranteed download speed.
We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme.
Our chat agents are based in the UK
Chat open from: 8am - 6pm / Monday - Friday
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Chat open from: 8am - 6pm / Monday - Friday
Chat open / Monday-Friday