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Broadband Enhanced

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Our enhanced broadband, backed up by 4G Assure, built-in security and 24/7 IT support.

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Estimated speeds

These are the maximum speeds you could get with our fastest products. Your actual speed may be less depending on local factors.

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Included with Broadband Enhanced

4G Assure

With 4G Assure, your broadband can automatically switch to 4G to keep you connected. So you’ll never lose business because of a lost connection.

More about 4G Assure

BT Device Protection by Symantec

BT Device Protection by Symantec guards your devices against cyber-attacks. Protecting your data – all day, every day. It’s quick to set up, easy to manage, and can cover PCs, laptops, Macs and mobiles. Giving you priceless protection for your business.

More about Device Protection

Enhanced IT Support

Your business relies on your IT. So it makes sense to get the best IT support you can. With a UK-based support team available 24/7, the extra protection of Enhanced IT Support is like having your own team on hand whenever you need them.

More about Enhanced IT Support


Static IP address

A static IP address is vital if you run a server, a website or FTP hosting.

With Broadband Enhanced, you can add one static IP address for no extra charge.

Because it’s unique and does not change, a static IP address will allow you to:

•    Connect to your computer from anywhere in the world
•    Run your own email server (and associate it with your domain name)
•    Point domain names to your servers and equipment
•    Set up your own secure Virtual Private Network
•    Run your own website and FTP server
•    Run CCTV off your network

1 static IP address: £5.50/month (free with Enhanced bundles)

5 static IP addresses: £11.00/month

BT Business Smart Hub

Power up your wi-fi with the BT Business Smart Hub.

Our latest hub gives you the UK’s most powerful business wi-fi signal vs major UK broadband providers. It’s built for business, and keeps you connected with faster wi-fi speeds around your workplace than ever before.

More about Smart Hub

UK’s largest wi-fi network

With our broadband, wherever your work takes you, you’ll always be able to get online. The UK’s largest wi-fi network gives you free, unlimited access to over 5 million hotspots nationwide.

Find your nearest BT Wi-fi hotspots

Guest Wi-Fi

Guest Wi-Fi on the BT Business Smart Hub comes ready and waiting to be switched on. So you can give your customers brilliant free wi-fi. It’s the smart way to keep them happy and coming back – and keep your data safe.

More about Guest Wi-Fi

Broadband support 24/7

Our UK-based business experts are on hand around the clock, with fast, free technical support for your broadband – online or over the phone.

Unlimited data

With our business broadband deals, unlimited means unlimited. You’re free to use as much data as you need – with no catches, no caps and no hidden penalties.

Our speed guarantee

We understand that keeping in touch with your customers, clients and colleagues is essential. So, if your connection drops below the minimum speed we promised and we can’t fix it, you may be able to simply walk away.

More about broadband speed

Upgrade Broadband Enhanced any time

You can change Broadband Enhanced to any of our superior services available in your area, anytime you want. Get in touch – we’ll be happy to help.

So if fibre broadband becomes available at your address, for example, you can upgrade to Superfast Enhanced.

Upgrades are subject to standard BT terms & conditions.

Optional extras

Mozy Backup

Trusted by small businesses worldwide, Mozy Backup automatically keeps your vital information safe in high security data centres. So you won’t lose any data to viruses, floods, fires or theft. Simply choose the storage amount you need when you order business broadband.

More about Mozy Backup


Why choose Broadband Enhanced

Always connected with 4G Assure
Our most powerful hub and wi-fi
24/7 broadband support

Things you need to know

Terms, conditions and legal stuff

Information on terms, compensation scheme, and legal stuff for you to download

BT Business Broadband terms can be found at www.bt.com/terms under the Broadband and Internet Services dropdown in the menu.

Prices exclude VAT of 20%.

Broadband and line packages

One-off installation fees occasionally apply, such as if you need a new line. There’s no installation fee to switch to BT if you already have a line from another provider. We’ll be in touch before we activate your service if any fees need to be paid first.

4G Assure

4G Assure works over copper and fibre broadband and with static IP. For terms and conditions see www.bt.com/terms under the Broadband and Internet services.

BT Device Protection by Symantec

For terms and conditions see www.bt.com/terms under the Broadband and Internet Services section.

Enhanced IT Support

Terms and conditions apply. See www.bt.com/terms under the Broadband and Internet Services for more information.

UK’s largest wi-fi network

You can get onto our wi-fi as long as you're in one of our wi-fi hotspots and your device has wireless internet.

Speed guarantee


Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. This will not apply where you are using 4G Assure either by choice or beyond its back up function. For more information visit https://bt.com/business/terms/ under the Broadband and Internet section for more details.

BT Business Smart Hub

Our Business Smart Hub has been tested against the following major broadband providers: Virgin Media, TalkTalk, Vodafone, XLN & Zen. Test results are based on the current competitor hub offering at the time of testing in June 2017.

Support

All of our Essential and Enhanced bundles come with Prompt Care service as standard.

This means that in the unlikely event that you have a problem, if you report it before 9pm we’ll aim to fix it by the end of the next working day, Monday to Saturday.

See our terms and conditions.

Fast fixes on faults

Prompt Care: We aim to fix faults reported before 21.00 Monday-Saturday or any time on Sundays or on public holidays by 23.59 on the next weekday (or Saturday). This is covered by the broadband Customer Service Compensation Scheme. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband line that experienced the fault. Exclusions apply. Full terms for the Customer Service Compensation Scheme can be found at www.bt.com/terms under the Broadband and Internet Services section.

Speed estimates

The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times.

Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether wi-fi is being used.

It can take up to 10 days for your line to settle at its maximum stable speed.

Our commitment to broadband speed

We’ve signed up to Ofcom’s Voluntary Code of Practice (Business) for Better Broadband Speed Information.

We aim to provide you with the fastest speed available on your line – and offer a minimum guaranteed download speed.


Compensation claims

We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme.

Contact us

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