Small & medium business
  Communication systems    IP Telephony    Assurance          Customer service


Serve your customers better


There's never been a more exciting time to be a small or medium-sized company. Thanks to advances in technology - chief among them, broadband and the growth of the internet - the playing field is being levelled.

Nowhere is this truer than when it comes to phone systems. Modern phone systems - often known as 'switches' or 'private branch exchanges' (PBXs) - are no longer just about one individual speaking to another. Today they are helping businesses transform customer service, boost productivity, and reduce costs.

Serve your customers better

Converged IP-ready phone systems from BT let your business do so much more than simply make and receive calls. Key features can include:

  • Remote access to your personal voicemail, so you never miss a message or important - you can access your messages on the go, wherever you are.
  • Auto-attendant and IVR - to direct customer calls to the right people to deal with their enquiry. Or the ability to record a message, for example to promote a special offer for your customers.
  • More advanced services such as "Unified messaging" which allows all your voicemail, faxes or emails to be sent to your as email attachments. Or "Screen popping" which allows you to identify a customer as they ring in (using their phone number) and will automatically retrieves their customer details for you.

BT's IP-ready phone systems are flexibly and scalable so will support you as your business grows and needs change.

 

Converged networks can help cut your costs

Reduce costs and improve efficiency by converging your voice and data communications to a single IP-based network that's fully scalable, enabling you to support new people, sites or applications quickly and easily.
Converged networks
Converged networks
 
         

How can we help?

Practical solutions to your business requirements.

get in touch
 

or call 0800 707 6320 now
 
     
 

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