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ISDN2 & ISDN30

Assurance Continuity for ISDN30

ISDN30 Assurance Continuity

It's important that you consider business continuity services to ensure your business can carry on operating normally if your ISDN service ever suffers disruption.

The portfolio of BT ISDN30 business continuity (Assurance continuity) options delivers services, lets you plan ahead and so minimise the impacts of fire, flood or storm - or even human error.

Benefits of ISDN30 Assurance Continuity?

  • A range of options for ISDN30 service, which helps you and your business to continue operating normally in the event of disruption
  • Circuits can be quickly re-routed in the UK, so your business can continue operations with little interference to normal service
  • Route lines along different paths, ensuring that cable damage can be avoided
  • Ability to switch lines to alternative sites or locations, which provides opportunity to accurately forward plan for potential disasters

Product options

Alternative and diverse routing

Alternative routing provides two different cables from the local exchange to your site, so you can protect against cable failure as your service will be maintained on the alternative route.

Furthermore, with diverse routing, you can protect not only against cable failure but also against local exchange failure as there are two separate routes from two exchanges to your site.

How alternative routing works:

Diagram of Alternative Routing

ISPBX is your telephone system

How Diverse Routing works:

Diagram of Diverse Routing

ISPBX is your telephone system

ISDN30 site assurance

There are two options available as part of the site assurance service:

  • Option 1 using existing ISDN30 basic diversion services so all incoming calls can be redirected to a single, pre-arranged number
  • Option 2 which sets up a group of ISDN30 channels to a standby site which are taken out of service when not used

How option 2 works:

Diagram of Site Assurance Option 2

ISPBX is your telephone system

DDI dual parenting

Dual parenting enables direct dial in (DDI) to continue operating if your local exchange processor fails. It can be delivered using either diverse routing or the normal ISDN30 route to the local exchange and then re-routing half on to a second local exchange.

How option 2 works:

Diagram of Dual Parenting (Option 1 with diverse routing)

ISPBX is your telephone system