A flexible, powerful and cost effective alternative to a telephone system
from £ 6 .50 line/month ex VAT
- Low set up costs, capped calling rates & free calls over the internet
- Includes business grade features, such as Call Minder
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Quality calls without the cost of additional phone lines or systems - call us on 0800 707 6320
from £ 6 .50 line/month ex VAT
Test your capacity to see how many lines
you can have with our VoIP tool.
Test your capacity to see how many lines you can have with our VoIP tool.
The tests that we have run show the maximum number (see things you need to know) of simultaneous VoIP calls that can be supported on your broadband connection. We recommend you use a dedicated broadband connection for VoIP only as other data activity such as email, web browsing, streaming music or video, etc. will restrict bandwidth for simultaneous VOIP calls.
Hosted VoIP pay as you go service minimum 2 year term (IP Phone required)*
BT Hosted VoIP (Enhanced) is a managed IP telephony service providing you between 3 and 100 VoIP lines over multiple BT Business Broadband connections.
It includes a set of rich features, and all this comes without having to purchase a phone system or extra standard phone lines, giving you potential cost savings and efficiency gains.
Set-up is easy and you don't need lots of equipment so there's minimal start- up costs and lines can easily be managed using the online VoIP portal.
You get a wide range of calling features all at no extra cost. Each BT Hosted VoIP line now comes with an inclusive geographic number at no extra charge, but you can add more geographic area codes to your lines for a small monthly charge.
See more details about what you get and read about the business benefits of Hosted VoIP (Enhanced).
Check out our Business Broadband & Phone Line packages
Note: If you already have BT Business Broadband Voice you will need to upgrade your service for BT Hosted VoIP.
A further 5 Cisco SPA303 IP phones can be connected to the service using an Ethernet hub switch, making 8 phones in total. See pricing.
We strongly recommend a primary telephone line is maintained for contacting the emergency services.
The quality of the reception on the phone line may not match that of a normal landline and may vary depending on Internet traffic and customer usage.
You can manage your BT Broadband Voice account online:
*Hosted VoIP Call Package: Includes calls to 01, 02, 03, g21, 0845, 0870, fm1 - fm13, includes all IDD destinations except exclusions outlined in PLE. Call allowance applies - Customers are entitled to 5000 minutes in any combination of inland and IDD calls and 500 f2m minutes. If a customer breaches either of these rules (or both at the same time) they will be charged for additional calls at OP rates.
NB: if they breach 500 f2m but have only used 1000 inland and IDD minutes in total we would charge for the f2m but the inland/IDD would still come out of the Call Package until 5000 was reached. Likewise, if they breach 5000 inland and IDD minutes but have not yet reached 500 f2m we would charge for additional inland and IDD calls that month but the f2m would still come out of the bundle until 500 was reached.
Any additional call Charges are as per your BT One Plan so you are assured of always getting great rates.
Inclusive minutes and call charging policy:
VoIP Capacity Tool:
BT's estimate is based on the estimated broadband speed. The lower figure of your upload speed has been divided by 100kbs and the result rounded down to the nearest whole number. 100kbs is representative of the bandwidth requirements of a G.711 Codec (64kbs) including all associated protocol overheads. Whilst the bandwidth measure has been used here, your Voice quality could also be affected by other QoS factors such as Latency, Jitter or Packet Loss.