Useful numbers

Sales: 0800 678 12648am - 6pm Monday - Friday

Technical support: 0800 600 61568am - 6pm Monday - Friday

Billing queries: 0845 600 61568am - 6pm Monday - Friday

Business phone lines

A choice of lines with 500 free UK minutes from £15.50 a month (ex VAT)

Our massive 1p offer

Add unlimited calls for just 1p a month for the first 3 months

Free installation if you switch your lines to BT from your current supplier

from £ 15 .50 / month ex VAT

All of our business phones lines come with:

  • A choice of call plans
  • 24/7 support
  • Free entry in our business A-Z
View the 1p offer details

Order a Business phone line/Featureline on a 24 month or longer contract and we'll give you unlimited calls to UK landlines, mobiles and international destinations for just 1p a month, for 3 months.

Its then £20.50 a month extra after month 3.

See things you need to know section for more details.

Phone line details

Standard phone line

A standard line that you can use for a variety of things - be that making and taking calls, for a credit card machine or as a fax line.

With a choice of call plans you can choose the option best suited to your business.

  • 500 free UK minutes on 24 month contracts
  • Special offer - Add unlimited calls for just 1p a month
  • Capped calls for 12 month contracts
  • A choice of up to 8 calling features

Featureline & Featureline Compact

Our Featureline & Featureline Compact lines are phone lines with a host of features such as call divert, call transfer and 3 way calling.

Featureline comes with 18 features and Featureline Compact with 14. Especially useful if you're having 2 or more lines.

This means you get the benefits of a phone system without the hassle of set up and installation.

  • No new equipment needed to use these great features. There's no system box or special cabling, so you don't tie up capital
  • You can use your existing phones, although a special Featureline phone is available
  • The service is extremely reliable. There's no hassle with maintenance contracts or insurance
  • You can expand Featureline & Featureline Compact whenever you need - up to 60 lines per site
  • You will need to dial "9" prior to making an external call.

Download the features available in our comparison table

Phone line options

Most Popular

Standard line

A business phone line with a choice of simple call plans.

A business phone line with optional free Call Divert and capped calls.

from £ 15 .50 / month ex VAT

from £ 16 .52 / month ex VAT

Select contract:

  • 500 free UK minutes
  • Add unlimited calls for just 1p a month
  • Choice of calling features
  • Capped call rates
  • Free call diversion
  • Choice of calling features
Buy Standard Line

Most Popular

Most Popular

Featureline / Compact

Featureline gives you the flexibility of a small telephone system.

from £ 16 .50 / month ex VAT

from £ 17 .56 / month ex VAT

from £ 18 .48 / month ex VAT

Select contract:

  • Capped price calls
  • Short term contract
  • 14 or 18 features built in
  • 500 free UK minutes
  • Add unlimited calls for just 1p a month
  • Reduced connection on 36m contract
  • 500 free UK minutes
  • Add unlimited calls for just 1p a month
  • Reduced connection on 60m contract
Buy Featureline

Calling Plans

Choose a call plan when placing your Phone Line order

Capped calls

12m contracts only - no extra charge

Your phone bill should never come as a surprise with capped rates for:

  • Landline
  • Mobile
  • International
Read more about this plan

500 free UK minutes +
capped calls

24m+ contracts - no extra charge

500 free UK landline minutes every month & capped rates to mobiles and international calls.

  • 500 free UK landline minutes per month
  • Capped rates calls
Read more about this plan

Special offer

Special offer

Add unlimited calls for just 1p a month

On all contracts 24 months or longer. For the first 3 months you pay just 1p a month for unlimited calls with Business Complete.

Get unlimited calls to:

  • UK Landlines, 0845 & 0870 numbers
  • UK mobiles
  • Selected international destinations

Just 1p extra for the first 3 months £20.50 after month 3.

Read more about this plan

Get broadband for 1p a month too...

Order a broadband & phone line package and get broadband for 1p a month for the first 3 months

from £ 15 .51 / month for first 3 months
(ex VAT)

  • 10GB or unlimited broadband usage
  • Add unlimited calls for 1p a month for first 3 months
  • Unlimited Wi-Fi

See our package deals  

Business Phone Lines: things you need to know

BT Business Complete - 1p Offer

Offer ends 30.06.12. Available to customers signing up for a 24 month contract on BT Business Complete. Available to new customers taking up to 8 lines with BT. Customers will be entitled to 3 months unlimited calls for 1p each per month for the first 3 months of their new BT Business Complete contract.

BT Business Complete Terms & Conditions apply

500 free minutes offer

It's available to new BT Business One Plan Traditional inclusive customers.

  • The offer comprises 500 minutes per calendar month per eligible line
  • You can't carry over unused minutes
  • At least one chargeable call must be made per calendar month
  • The offer covers calls to 01, 02, 03, 056, some 055, 0845, 0870 and from
  • Northern Ireland to the Republic of Ireland

See terms & conditions

12/24 month contracts

Can't be used in conjunction with other call plans such as:

  • Exchange Line Credit Scheme
  • Access Credit Scheme lines
  • BT Accumulate
  • BT Business Line Reward

See the terms & conditions

Capped rates

To get the special prices on minutes, customers must:

Capped calls to UK landlines: applies to 01, 02 and 03 numbers only. Pence-per-minute rates apply after 60 minutes. There is a 2p set-up fee and a fair use policy applies. See the fair use policy

Capped calls to mobiles: you must opt in for this capped rate. There is a 6p set-up fee and applies to the 4 main mobile operators only.

The capped rate is governed by exclusions, our fair use policy and terms & conditions

International cap: you must opt in for this capped rate. The rate only applies to landline calls and there's a 3p set-up fee for any calls that don't reach the capped level.

The capped rate is governed by call restrictions, our fair use policy and terms & conditions

Adding an unlimited calling package:

This is available to customers signing up to the BT Business Complete 1p Offer.

It covers calls to 01, 02, 03, 056, some 055, 0845 and 0870 numbers, UK mobiles and most international destinations.

The unlimited calls bundle can be taken on any lines in the customer's BT Business Complete inventory.

Fair use policy applies: 5000 landline & international minutes per month combined and 500 minutes to UK mobiles. Terms & conditions apply