Useful numbers

Sales: 0800 678 12648am - 6pm Monday - Friday

Technical support: 0800 600 61568am - 6pm Monday - Friday

Billing queries: 0845 600 61568am - 6pm Monday - Friday

Business phone lines

A choice of lines with 500 free UK minutes from £15.50 a month (ex VAT)

Call package for 1p / month

Get 5000 minutes to UK & international landlines and 500 minutes to UK mobiles each month, all for just 1p/month for the first 3 months*

* Available on contracts over 12 months.

Calling features

Work smarter & extend
the capabilities of your business phone line
with our range of calling features

Featureline & Compact

With up to 18 inclusive calling features* you get all the benefits of a small phone system, without the cost of needing to buy new equipment. Ideal if you have two, or more lines.

View all the Featureline features

*Up to 14 with Featureline Compact

Standard Phone Line

You can add BT Answer 1571 (voicemail) for free, you can also choose from 8 additional calling features starting at £2.65/month.

View all the Standard Line features

Calling Plans

Choose a call plan when placing your Phone Line order

Capped calls

12m contracts only - no extra charge

Your phone bill should never come as a surprise with capped rates for:

  • Landline
  • Mobile
  • International
Read more about this plan

500 free UK minutes +
capped calls

24m+ contracts - no extra charge

500 free UK landline minutes every month & capped rates to mobiles and international calls.

  • 500 free UK landline minutes per month
  • Capped rates calls
Read more about this plan

Call Package for 1p a month

Even more value for your business. On 24 month contracts, add a Call Package for just 1p a month for the first 3 months. (£12.50 after month 3)

You'll get 5000 minutes to UK & international landlines and 500 UK mobile minutes each month. All for just 1p a month, for the first 3 months.

You'll get competitive capped rates if you use all your minutes.

See things you need to know section for more details.

We're here to help

Essential information to help you with your new line, calling features and more.

View phone lines help & support

Business Phone Lines: things you need to know

BT Business Complete - 1p Offer

Offer ends 30.06.12. Available to customers signing up for a 24 month contract on BT Business Complete. Available to new customers taking up to 8 lines with BT. Customers will be entitled pay 1p each per month for their Call Package for the first 3 months of their new BT Business Complete contract.

BT Business Complete Terms & Conditions apply

500 free minutes offer

It's available to new BT Business One Plan Traditional inclusive customers.

  • The offer comprises 500 minutes per calendar month per eligible line
  • You can't carry over unused minutes
  • At least one chargeable call must be made per calendar month
  • The offer covers calls to 01, 02, 03, 056, some 055, 0845, 0870 and from
  • Northern Ireland to the Republic of Ireland

See terms & conditions

12/24 month contracts

Can't be used in conjunction with other call plans such as:

  • Exchange Line Credit Scheme
  • Access Credit Scheme lines
  • BT Accumulate
  • BT Business Line Reward

See the terms & conditions

Capped rates

To get the special prices on minutes, customers must:

Capped calls to UK landlines: applies to 01, 02 and 03 numbers only. Pence-per-minute rates apply after 60 minutes. There is a 2p set-up fee and a fair use policy applies. See the fair use policy

Capped calls to mobiles: you must opt in for this capped rate. There is a 6p set-up fee and applies to the 4 main mobile operators only.

The capped rate is governed by exclusions, our fair use policy and terms & conditions

International cap: you must opt in for this capped rate. The rate only applies to landline calls and there's a 3p set-up fee for any calls that don't reach the capped level.

The capped rate is governed by call restrictions, our fair use policy and terms & conditions

Adding a Calling Package:

This is available to customers signing up to the BT Business Complete 1p Offer.

It covers calls to 01, 02, 03, 056, some 055, 0845 and 0870 numbers, UK mobiles and most international destinations.

The calling package can be taken on any lines in the customer's BT Business Complete inventory.

Monthly allowance of 5000 landline & international minutes per month combined and 500 minutes to UK mobiles. Terms & conditions apply