Nortel CS1000 Communication System

A business communication system from BT and Nortel designed for mid to larger sized companies.

The Nortel CS1000 family is a fully featured highly scalable IP communications system that meets business needs from as few as 48 extensions right the way up to many thousands of extensions.

• Offers exceptional future growth and expansion
• Seamlessly integrates with Microsoft Solutions

The Nortel Communications Server 1000 (CS1000)

This comes with over 750 world-class telephony features designed in collaboration with customers to deliver real customer benefits.

• "boss-secretary", designed to allow the effective secretary to screen calls for the busy manager
• "virtual office network wide" provides an organisation wide "hot-desking" solution within the core CS1000 system

In addition, it is the base platform upon which business-critical applications are added, such as the customer contact centre, Unified Communications and Wireless telephony.

Communications Server 1000 Portfolio

Key features

• Feature rich with over 750 call processing and telephony features
• Highly scalable with support for up to 22,500 IP users off of one Call Server. Multiple Call Servers networked together can support unlimited scalability
• World class reliability and redundancy mechanisms - highly reliability architectural elements that maximise network uptime with extensive redundancy mechanisms to ensure network uptime including survivability options such as Campus and Geographic redundancy to support network failover
• Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analogue set support, to meet diverse end-user requirements
• Supports business-critical applications, including IP Contact Centre, CallPilot unified messaging, and integrated services such as conferencing, one-number-follow-me Personal Call Director, recorded announcement, network-wide attendant and messaging
• Telephony integration with desktop application providers such as Microsoft and IBM

The business benefits at a glance

• Potential to reduce business costs
• Home and mobile working - stay connected whilst on the move
• Have the same services in your branch offices as you do in the headquarters
• Higher productivity for the user
• Simplifies your network
• Make different storage systems for different media a thing of the past
• Improved customer service
• Your system will have the flexibility and ability to grow with your business
• Protecting your investment in communications
• Peace of mind from security mechanisms and BT Assurance

See a full list of Business benefits with detailed explanation.

Find out more

We will help you choose and build the right CS1000 solution to meet the needs of your business. Please use the enquiry form on this page, or contact our sales team on 0800 707 6320.