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Enhanced IT Support

Why choose BT Business to manage your IT support

Why choose Enhanced IT Support?

Enhanced IT Support is your own remote IT department. As a small business, you can get corporate-quality IT support without having to employ, train, house, equip, and pay your own IT experts .

A team of experts always ready to help ... with your technology problems and questions

  • We're there for you whenever you need help, 24/7
  • We cover PCs, Macs (OSX 10.7 onwards), Apple iOS, Android and Windows Vista onwards, smartphones, and tablets (optional extra's)
  • All of our team are based here in the UK
  • We can help you get rid of any virus or malware on your computer
  • We can access your computer remotely and securely so we can fix your IT problems quickly and easily (giving you a few tips along the way)
  • If you've got a computing question, we'll answer it, including how to use the latest Microsoft Office software
  • You'll have a single point-of-contact for help with hardware, software, network, wi-fi, and email issues
  • Application support for your BT Business Apps subscriptions
  • You don't even need to have broadband from BT - as long as your broadband is with a UK Internet Service Provider, we'll help you
  • With Enhanced IT Support Server, we'll support networks and servers
  • 97% of customers (who completed our satisfaction survey following a remote session) are either satisfied or very satisfied with us

Contact us

Speak to a specialist today on 0800 500 247

What's the difference between Enhanced IT Support and Tech Heads?

Tech Heads is an IT service that's included with BT Business Broadband Premium and BT Business Infinity Premium services.

Enhanced IT Support gives you much more than Tech Heads, including:

  • Support for up to 5 devices
  • Support for your smartphones and tablets (optional)
  • Virus removal
  • Reinstall and upgrade of your operating system
  • IT support for customers with other Internet Service Providers
  • Application support for your BT Business Apps subscriptions

You can even upgrade Tech Heads to Enhanced IT Support. Interested? Call 0800 500 247 to find out more.

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