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IT Support Manager

Why choose BT Business to manage your IT support

Why choose IT Support Manager?

IT Support Manager is your own virtual IT department. As a small business, you can get corporate-quality IT support without having to employ, train, house, equip, and pay your own IT experts .

A team of experts always ready to help ... with your technology problems and questions

  • We're there for you whenever you need help, 24/7
  • We cover PCs, Macs, Apple iOS, Android and Windows 8 smartphones, and tablets
  • All of our team are based here in the UK
  • We can help you get rid of any virus or malware on your computer
  • We can access your computer remotely and securely so we can fix your IT problems quickly and easily (giving you a few tips along the way)
  • If you've got a computing question, we'll answer it, including how to use the latest Microsoft Office software
  • You'll have a single point-of-contact for help with hardware, software, network, wi-fi, and email issues
  • You don't even need to have broadband from BT - as long as your broadband is with a UK Internet Service Provider, we'll help you
  • With IT Support Manager Server, we'll support networks and servers
  • 97% of customers (who completed our satisfaction survey following a remote session) are either satisfied or very satisfied with us
  • And, for an extra charge, we can even send an engineer out to you if that's what's needed

What's included

IT Support Manager for PC's

Support for your PC, Mac, smartphone, tablet issues

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IT Support Manager for Servers

Support for network and server issues

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What's the difference between IT Support Manager and Tech Heads?

Tech Heads is an IT service that's included with BT Business Broadband Premium and BT Business Infinity Premium services.

IT Support Manager gives you much more than Tech Heads, including:

  • Support for up to 5 devices
  • Support for your smartphones and tablets
  • Virus removal
  • Reinstall and upgrade of your operating system
  • IT support for customers with other Internet Service Providers

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