Overview
IT Support Manager PC offers corporate quality IT support to small businesses. Our technical helpdesk offers help and advice for your computer questions, 24 hours a day.
Tech Heads® is our new pay as you go support service with live experts available 24/7 to connect to your PC and help you with specific tasks or issues. You can read more or buy vouchers online only at BT Business Direct.
Simply choose the Tech Heads service which applies to your problem and checkout the normal way. Once your order is processed you will get a unique web link by email. Just go to the specified support website and a few clicks later an expert will be going through this service with you.
Learn more about Tech Heads®
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"The people on the BT help desk are always very friendly and polite. They work fast, and solve problems in a truly expert fashion."
Audrey Pearce, Eagles Canyon, April 2009
Tech Heads® One off incident
Perfect if you need help now - whatever time of day it is
- Choose a service and get the computer help you need immediately
- Connect for free to one of our computer support agents and explain your technical problem or issue
- If you are not satisfied with the resolution, then you can claim a full refund
ITSM PC
Subscription
£11.00Per month for your first PC (ex VAT)£8 per additional PC per month (ex VAT)
Buy now
Perfect if you want year round peace of mind
- Full cover with a 12 month contract
- Expert technical help whenever you need it
Any Questions? Call us on 0800 587 5188.
IT Support Manager PC offers:
- Instant access to our UK based IT support desk
- Help available 24x7 via an 0800 number
- Secure remote access allowing us to view, diagnose and solve IT problems: See our remote access demonstration
- A single point of contact for hardware, software, network, Wi-Fi and email issues
- Help and advice for the migration to and use of Windows 7
- Help and advice for the set-up and connection of printers, scanners and other peripherals
- Support for the connection of cameras, iPods, mp3 players and mobile phones to your computer
- Answers to your computing questions including advice on how to use the latest Microsoft Office software
- Support for both PCs and Apple Macs
- IT Support for all customers with a broadband connection from any UK Internet Service Provider
- 97% customer satisfaction: see our customer case studies for more information
We also offer Network and Server support with IT Support Manager Server.
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"The BT specialist took remote control of my PC and was able to diagnose and fix the problem really quickly; it was most impressive."
Raymond Boyd, Abacus Foods Limited, April 2009.
See our customer case studies for more information.
See our full feature list for what we cover.
Terms & conditions
In addition to our helpdesk service we can also provide engineers on-site if required for an extra charge.
BT IT Support Manager for PCs
