Small & medium business

On-site help

Professional IT support to your door.

Call-out from £125.00 (ex VAT)

 

On-site help
  • First hour on-site included
  • Faulty hardware repair or replacement*
  • Hardware and software installation

IT Support Manager On-site

Occasionally, IT problems may occur because of a faulty piece of hardware that needs to be replaced or repaired. These instances cannot be performed remotely or over the phone, however BT offers professional 'on-site' support should you need it.

IT Support Manager On-Site offers customers pay-per-use on-site IT engineer visits*
who can provide:

  • Faulty hardware repair and replacement
  • Hardware installation and configuration
  • Software installation and configuration
  • LAN installation, configuration and repair

Please note: We cannot offer onsite support for Apple Macs.

How much does it cost?

From £125 call-out including first hour on-site and £75 for additional hours (or part of) on site*

How do I book an appointment?

Call 0845 601 7582

IT Support Manager On-site engineering visits are available anywhere in mainland England,Scotland and Wales. This service is currently unavailable in Northern Ireland.

 

       Back to IT-Support Manager

Need IT Support now? Call 0845 601 7582* £25 (ex VAT) for 45 minutes' assistance - enough to resolve most problems *24 hours a day, 7 days a week, 365 days a year. Calls are charged at the 0845 rate.

 

*Visits available Mon To Fri 09:00 to 17:00 (exc. Bank Holidays) in selected regions.The cost of parts, replacement hardware, or consumables required to affect repair are not included in the call out or additional on site hourly charges. Equipment may require removal from site for repair or re-configuration. Additional charges may apply for the return and re-installation of equipment at customer's site. As per scope of IT Support Manager Remote. IT Support Manager On-site support is not available on some BT Business products and services, or for Apple Macs. Depending on nature of issues diagnosed by the IT Support Manager Helpdesk, visits may be charged at higher rates.