Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
Choose a tab below for the relevant service:

Broadband & Email
Dial-up & Email

Service updates

To hear the latest dial up status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
18 June 2009 01:04 PM	BT Business Website Running Slowly We are currently experiencing problems which may mean you could experience the BT Business website running slowly. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved
18 June 2009 10:17 AM	Problem accessing myoffice.bt.com website We are currently experiencing problems which may mean you have trouble viewing and using the myoffice.bt.com website. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved
10 June 2009 10:03 AM	BT.com unavailable We are currently aware of a problem with the bt.com website. Our engineers are currently working on the problem. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 10 June 2009 11:51 AM
01 June 2009 11:37 AM	Problem on the Business Portal We are currently experiencing problems which may mean you have trouble customising the BT Business web site as the widgets are not working correctly. In addition the email previewer is not functioning and neither is the Webmail link from the previewer. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 01 June 2009 11:58 AM
15 May 2009 01:01 AM	Problem in the Cowbridge area We are aware of a problem in the Cowbridge area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Diallind code(s) affected: 01446	Resolved

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