Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
Choose a tab below for the relevant service:

Service updates

To hear the latest broadband status, call us free on 0800 169 0199

There are currently 2 reported problems

Reported Details Status

03 July 2009
10:31 PM

Problem in the PAPA STOUR area
Problem in the Papa Stour area was service restored, we are now monitoring for a stability period of 3 hours

Dialling code(s) affected: 01595

Ongoing
Updated
04 July 2009
02:25 AM

Ongoing

03 July 2009
06:04 PM

Problem in the WEDMORE area
We are aware of a problem in the WEDMORE area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01934

Ongoing

Ongoing

03 July 2009
08:56 PM

Problem in the EAST KILBRIDE area
We are aware of a problem in the EAST KILBRIDE area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01355

Resolved
Updated
03 July 2009
11:10 PM

Resolved

03 July 2009
01:34 PM

Problem in the North Roe area.
We are aware of a problem in the North Roe area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. codes affected: 01806

Resolved
Updated
03 July 2009
05:30 PM

Resolved

03 July 2009
11:49 AM

Problem in the Swindon area
We are aware of a problem in the Swindon area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01793

Resolved

Resolved
 

Report or track a fault

Deal with telephone line faults online quickly and easily at www.bt.com