Service status

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Service updates

To hear the latest broadband status, call us free on 0800 169 0199

There are currently 2 reported problems

Reported Details Status

04 July 2009
08:29 PM

Problem in the TOPCLIFFE area
We are aware of a problem in the TOPCLIFFE area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01845

Ongoing

Ongoing

04 July 2009
11:17 AM

Problem in the CORBY area
We are aware of a problem in the CORBY area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01536

Ongoing

Ongoing

04 July 2009
09:14 AM

Problem in the PEMBROKE area
We are aware of a problem in the PEMBROKE area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01646

Resolved
Updated
04 July 2009
01:52 PM

Resolved

04 July 2009
06:36 AM

Problem in the GREAT BARR area
We are aware of a problem in the GREAT BARR area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 012124 012134 012135 012168

Resolved

Resolved

03 July 2009
10:31 PM

Problem in the PAPA STOUR area
Problem in the Papa Stour area was service restored, we are now monitoring for a stability period of 3 hours

Dialling code(s) affected: 01595

Resolved
Updated
04 July 2009
09:25 AM

Resolved
 

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