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Support packages to cover phone systems, network and data - call us on 0800 707 6320
Call for advice or download our customer brochure for more information
The reliability of your voice and data network is likely to be a critical success factor for staying in business.
With our Phone Systems Maintenance, you've got the peace of mind of a single maintenance supplier for your voice and data needs - we can maintain your phone system and your Local Area Network (LAN).
It's available for all customers who have voice or data products, regardless of whether purchased via BT or another supplier.
With an extensive and established service capability we can offer:
We offer a variety of telephone systems care options:
Standard Care: Mon - Fri 0800-1700 BT will respond by the end of the next working day. Excludes; Bank and Public holidays.
Prompt Care: Mon - Sat 0800-1700 BT will respond within 4 working hours of receipt of a fault. Excludes; Bank and Public holidays.
Total Care: Mon - Sun 24/7 365 days includes Bank and Public holidays. BT will respond within 4 working hours of receipt of the fault.
If you require bespoke or enhanced care levels on a limited number of large systems, talk to us about our custom care express offerings.
With our nationwide team of over 1800 network engineers 90% of faults are fixed by the next working day: often remotely.
Our maintenance services are available for all customers, even if your phone system wasn't purchased from us.
It's a comprehensive support service that'll take care of your communications systems and local area network 24/7 starting from just a few pence per day per user.
We can offer contracts from 1–7 years on most telephone systems, with discounts for long term contracts, with a range of service levels designed to meet the needs of the business.
