Useful numbers

Sales & advice: 0800 707 63158.30am - 5.30pm Monday - Friday

Billing queries: 0800 679 3208am - 6pm Monday - Friday

BTnet Leased Line

Reasons why your business may benefit from a leased line

Why choose a leased line?

Like any leased line service, BTnet is a larger investment for your business than a standard broadband connection, but the benefits could easily out-weigh the costs.

With BT Business Broadband, you can count on a rapid, dependable Internet connection, but there are many reasons why it's also worth thinking about a BTnet Leased Line.

When considering the type of Internet connection you need, think about these 5 questions:

1. How many users do you have?

A business broadband connection is not typically designed to be used for large offices. As the number of users in an office scales up, you are very likely to benefit from a more robust, leased line connection.

Consideration needs to be given to typical bandwidth requirement per user. If typical bandwidth requirement per user is high, then even small offices may benefit from a BTnet connection.

We'd like to help you in understanding the best internet service for your requirements, to find out more, please call us on 0800 707 6315.

2. Is uploading critical to your business?

If you send large files, host data at a head office or support the demands of end users with fast download speeds, you need a large upload bandwidth to support it.

BTnet offers guaranteed symmetric upload speeds as well as download speeds.

3. Is Internet connection speed critical?

With a business broadband connection, you may notice reduction in speed during peak hours or variable line speeds at different times of the day.

BTnet Leased Lines on the other hand are fully un-contended (1:1 contention ratio) meaning you will never share the bandwidth with other Internet users.

4. How much bandwidth do you need?

Broadband speed, regardless of your provider, can be affected by your distance from the exchange, line quality, contention and other factors.

BTnet Leased Lines offer guaranteed dedicated bandwidth so your applications always have the required bandwidth to perform to their best.

5. If your connection to the Internet went down, would you lose business?

BTnet offers a market leading Service Level Agreement (SLA) including money back targets on service availability, delivery and performance. We're confident BTnet will meet and exceed your expectations, but if we don't meet our targets, we'll give you money back on a later bill.

Still not sure if your business needs a BTnet Leased Line?

Call us on 0800 707 6315 or for more information about BTnet Leased Line

BTnet Leased Line: things you needs to know

*Source: Netcraft March 2012 leased line Internet access analysis.

Terms and prices

BTnet standard terms and conditions apply. All prices exclude VAT and are intended for guidance only. To find out about our terms, call our sales team on 0800 707 6315.

Connecting BTnet Leased Line

Free connection is only available on 3 or 5-year contracts. It applies to the BTnet standard installation charge including the circuit connection charge and router, but depends on suitable spare line equipment being available at your site.

If suitable spare line equipment isn't available, the circuit planners will advise what, if any, additional duct or fibre is needed to deliver the service to your site.

All orders depend on our survey. If there are going to be any additional charges we will tell you. If you don't agree to them, you can cancel the order.

Download the BTnet Service Level Agreement

Leased line special offers

All offers are available to customers ordering brand new bearers, not existing customers already on that bearer. Offers are open to:

1. brand new BTnet customers

2. existing customer who are:

  • upgrading from existing speed bearer to the next size bearer up (e.g. existing 2M bearer customer upgrades to 10M bearer or existing 10M bearer customer upgrades to 100M bearer)
  • still within contract and upgrading to pay at least 15% more on annual rental. If 15% additional rental clause not satisfied, customers have option of migrating at standard pricing i.e. non special offer pricing rental out of the minimum 12-month term on their contracts