Calling FeaturesCalling Features

Hosted VoIP (Enhanced)

BT Hosted VoIP comes with over 15 advanced call management features at no extra cost, giving you the functionality you would expect on a phone system with the flexibility to manage them via your telephones or online via a web based portal.

Short Codes Allows you to dial 3-digit short codes instead of dialling a long phone number.
Multiple Appearance Directory Number (MADN) An additional number provided as standard. When called all available phones will ring simultaneously.
Hunt group An additional number provided as standard. Call this number and available phones will ring in an order of your choosing.
Call forwarding when busy Forward incoming calls to a different number when your line is engaged.
Delayed call forwarding Forward incoming calls to a different number if the call remains unanswered for 15 seconds.
Call forwarding unconditional Forward all incoming calls to a different number without the phone ringing.
Selective call forwarding Forward incoming calls from selected calling numbers (this will be affected by other call forwarding options you may have selected).
Find-me-follow-me Allows you to be easily contacted by ringing several numbers based on rules that you have set up.
Selective call rejection Create a list of numbers that you don't wish to receive calls from.
Anonymous call rejection Reject all calls where the caller has actively withheld their number.
Three-way calling Call someone else during an existing call, and introduce him or her to the call.
Stop caller display Type 141 before the number to stop your number being seen by the person you are calling.
Caller display See the number of the person who is calling you.
Last caller display (1471) Dialling 1471 lets you know the number of the last person who called.
Last caller display return (14713) Dialling 14713 lets you to ring back the last person who called you.
Call Minder for Business VoIP All unanswered calls will be picked up by the voicemail service Call Minder for Business VoIP. This allows you to have a personalised greeting and access your messages remotely. Activated features like Call Waiting and Call Forward will over-ride BT Call Minder for Business VoIP if busy.
Distinctive ringing/ Call waiting tone Give your phone a distinctive ring when particular numbers are calling through - or if Call Waiting is activated to produce a distinctive Call Waiting tone.
Outgoing call barring features Prevent your line from making calls to certain types of numbers.
Pin change Alter the PIN that gives you secure access to some services, for example, Outgoing Call Barring. (Your PIN is set to the number sent to you in your first order confirmation email).
Call waiting Informs you that a caller is on the line and allows you to switch between calls.
Call waiting ring-back If you hang up while two callers are still connected, your phone will ring you back and connect you to the waiting caller.
Reminder call - alarm call Receive a call at your chosen time of day and to hear an announcement when you answer.