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Switch to BT for fast, reliable business broadband with no hassle
Already placed your order and need to give us your MAC code?
You can place your order now without a MAC code and submit it later
Find your current provider's contact details in the list below?
Your current broadband provider must provide you with a MAC code within 5 working days and they cannot charge you for it.
MAC codes are valid for 30 days.
Once you have your MAC code you can order. Choose from our range of broadband options.
You'll have your new business broadband up and running within 5 days with only 30 minutes downtime.
Call your current provider to get your mac code on
We'll give you one month's FREE enhanced support when you switch your broadband to BT. Our dedicated support team will be on hand to give you advice on setting up your connection, activating accounts and configuring IP addresses etc.
If you have a MAC code from your current provider you can switch to BT without your broadband service being disrupted.
To get your MAC code, find your current provider's details in the drop-down list further up the page. You can then contact them to request a code. Alternatively, order our broadband without your MAC code and we'll help you get it by setting up a 3-way phone call with your existing supplier.
No, but you can order a static IP address when you order your BT Business Broadband. It will be available as soon as your account is activated. We'll send you the details in your welcome letters and emails.
When you switch to BT you can transfer an existing domain name if you have one, or you can use the BT email address issued when you connect. If you use an email address from your current ISP, it may be worth setting up email forwarding.
Yes. You can also buy new domains from BT after you've logged into your new account.
The price of BT Business Broadband depends on where you are.
We have different prices depending on which of the three 'exchange pricing areas' you're in. We do this because some areas of the country are more wired than others, so wholesale broadband is more readily available.
Our prices reflect this. We're able to offer our lowest prices in areas where there is a higher availability of wholesale broadband from different providers.
BT Business Total Broadband and BT Infinity for business is covered by our Prompt Care service as standard. In the unlikely event that you have a problem, we'll fix it by the end of the next working day after the fault is reported, Monday to Saturday. If we are late in fixing the fault, you can claim £25 through our Customer Service Guarantee scheme.
Broadband and Infinity faults reported Monday-Saturday will be fixed by 23.59 on the next working day. The broadband Customer Service Guarantee scheme covers BT Business Total Broadband Office, Office Unlimited, Advance and Advance Support, BT Infinity for business Advance and Advance Support. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband or fibre line that experienced the fault. Exclusions apply. Full details of the Customer Service Guarantee scheme can be found at www.bt.com/terms
Based on market share. Business broadband market size taken from OFCOM Communications Market Report 2013 - 1st August 2013.