Related information

Discover full details on how your business can really benefit from SugarCRM with an extensive collection of demos, case studies, white papers, expert analysis and more.

Case studies

Got-U-Covered (1,062KB, PDF)

"The hosted SugarCRM solution is Got-U-Covered in a nutshell. It is our infrastructure with clients, suppliers... it's got all our reporting mechanisms and all our management tools included in one application." Danny Keet, Managing Director

View Video (3min 45sec)

Read video transcript (75KB, PDF)

Brighter Business (509KB, PDF)

Discover how SugarCRM helped Brighter Business to ensure customer loyalty and take its CRM initiative to the next level.

Mergermarket (365KB, PDF)

Learn how SugarCRM helped Mergermarket establish a global database of clients and gave it real-time reporting capabilities to measure client profitability.

Tours & demos

SugarCRM key features

Discover the key features of SugarCRM and see how it can benefit your business.

Take a tour

Webcasts & podcasts

Webinar: Business applications - at last a level playing field

See how applications can help you to build and maintain strong relationships with customers.

View web seminar

White papers

Expert analysis of SugarCRM (161KB, PDF)

Ovum analyst Laurent Lachal takes an in-depth look at the growth of SugarCRM.

Five key measurements to monitor sales productivity (838KB, PDF)

Read how putting a CRM in place can lay the foundation for success in five key areas - leads, opportunities, sales forecasts, win rates and customer satisfaction.

Five touch points (447KB, PDF)

Find out the five key touch points for integrating SugarCRM and their resulting benefits.

Grow your business, not your support costs (702KB, PDF)

How can your company scale its customer base without scaling your support organisation?

Hitting your numbers (970KB, PDF)

Learn how a commercial open source CRM such as SugarCRM can be customised to suit your organisation and help drive sales performance.

Marketing to the masses with SugarCRM (910KB, PDF)

Find out how SugarCRM can help overcome some of the key issues facing marketers in today's rapidly changing environment.

PHP and web applications: a recipe for success (478KB, PDF)

Find out how SugarCRM has been built upon PHP technology to give it increased performance and flexibility.

SugarCRM scalability and performance benchmarks (568KB, PDF)

This technical white paper examines how SugarCRM performs when many users attempt to access data at the same time.

SugarCRM scores highest in product index (252KB, PDF)

Discover why SugarCRM is becoming a force in the small enterprise customer relationship management market with this white paper from Info-Tech.