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Salesforce CRM

Discover full details on how your business can really benefit from Salesforce CRM with a range of case studies, insight reports and demos.

Tours & demos

Salesforce CRM demo

View demo

View a video demonstration of Salesforce CRM by Richard Hasslacher from salesforce.com recorded at the BT sponsored Cloudforce London, the largest ever cloud computing event in Europe.

Watch video (3 minutes)

Salesforce CRM mobile demo

View demo

View a video demonstration of Salesforce CRM mobile working with BlackBerry by Doug Hendry from salesforce.com recorded at the BT sponsored Cloudforce London.

Watch video (1.5 minutes)

Case studies

m62 - Achieving growth by staying close to customers (1021KB, PDF)

"We had a similar problem to many companies. Each of our account managers stored their own customer records locally and there was no easy way to get hold of that information."

Livebookings Network (174KB, PDF)

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"In times like these, staying on top of each customer relationship with Salesforce CRM is the first investment every company should make."

David Norris, Chief Operating Officer, Livebookings Network talks about how Salesforce CRM has worked for Livebookings

View the video case study (2 minutes)

View the video case study (2 minutes)

ITN Source (84KB, PDF)

"salesforce.com offers us unrivalled functionality and flexibility, it requires minimal technical support, and it is incredibly straightforward to use."

The Retail Factory (106KB, PDF)

"A good CRM system connects all parts of the business, from sales and marketing, through to accounts and finance - Salesforce CRM does that."

CHKS (113KB, PDF)

"I knew that Salesforce CRM could do exactly what we wanted - and more. We wanted something that gave us a joined-up view of our clients."

PREM Group (166KB, PDF)

"For a fast growing organization like ours, we get all the benefits of a flexible, fully functional CRM system for very little capital outlay. We can customize it ourselves and don't need to rely on a heavy-duty IT team to support it."

Tools & guides

Eight essentials to CRM success (1.3MB, PDF)

Read the executive guide to the eight must-have elements of every successful CRM initiative.

White papers

CSO Insights Report (222KB, PDF)

Download this extremely useful CSO Insights Report on the impact of CRM and sales processes.

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