Grow your business success story with industry leading CRM applications
Customer Relationship Management (CRM) and business management systems provide the insight to help market, sell and service your customers better.
BT Customer Manager
- Getting the right solution for your business
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CRM benefits
Businesses that use CRM solutions can't imagine ever operating without them.
Virtually every department can reap benefit:Better-informed marketing decisions
Shorter, more effective sales cycles
More efficient customer service and support
Greater cross-sell and up-sell opportunities
Greater visibility into your business to help you plan ahead
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The ideal solution
At BT we understand that every company is unique, and it can be overwhelming trying to decide what solution might be the best fit for your business, your employees and your customers.
That's why we provide you with an unbiased recommendation specific to your business and what you want to achieve. This is not a 'one size fits all' approach - we will talk things through with you and identify your exact requirements before we recommend specific partners.
Call us today on 0800 731 0144Sign up for a free trial to find out more information
Enquire
BT partnerships
With companies of all sizes now realising the practical benefits CRM and business management tools can bring, BT has partnered with the leading providers salesforce.com, NetSuite and SugarCRM to help small and medium sized businesses grow.
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Salesforce CRM
The world's most popular CRM software as a service - delivering CRM success to more than 47,700 companies and over a million users. There's no hardware or software to install, just connect over the Internet using your browser and see why 94% of customers would recommend Salesforce to a colleague.
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NetSuite
Take complete control of your business, from viewing customer records to organising billing issues and accessing sales orders.
It's everything you need in a single, integrated, and powerful solution. -
SugarCRM
Fast and friendly, CRM software with open source code - so you are truly in control, and can maximise opportunities.
This powerful software combines reporting and analytics with sales automation in a fully customisable application.
Find out more
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Business applications -
at last a level playing fieldSee how applications can help you to build and maintain strong relationships with customers.
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Case study: Salesforce CRM
See how a good CRM system, like Salesforce, can connect all parts of the business, from sales and marketing, through to accounts and finance.
Read case study (105KB, PDF)
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Salesforce CRM FREE trial
Get a free 30 day trial of the Salesforce CRM solution.
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BT Customer Manager demo
Let us help you run your business more efficiently with BT Customer Manager.
Business insight
Advice for small & medium business
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Thinking about starting a business
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Practical advice for startups
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Step-by-step guides to writing a business plan, creating a company, finding customers & raising finance.
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Advice on running a business
Running a business
Top tips on expanding your business. Advice on financing, managing & marketing.
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Want to expand your business?
Growing a business
Learn the crucial skills of managing cashflow and staff, as well as making your website a killer sales tool.
